Support

How can we help?

Email support@bobblehero.app. A person reads every message and usually replies within two business days. It helps to say which iPhone you have and which machine you were on.

Purchases

Purchases are made through Apple. If a purchase did not arrive, open the shop in the game and tap Restore Purchases. For refunds, use Apple's page at reportaproblem.apple.com; Apple handles all refunds for App Store purchases.

Your progress

Progress is saved on your iPhone. Deleting the game deletes its save. There is no account to sign in to.

Stuck on a machine

Tap Abby for a free hint. After a couple of tries on the same machine the game gives you an extra tray slot, and more help after that.

Adverts

Some rewards can be earned by choosing to watch an advert. If an advert looks wrong or unsuitable, email us with a description or a screenshot and we will report it to the advertising provider.

Notifications

The game only sends reminders if you said yes when it asked. You can turn them off in the game's Menu, or in iPhone Settings under Notifications.

Privacy

Read the Privacy Policy. For a privacy request, email privacy@bobblehero.app.